Privacy Policy

1. Data Controller

Monomyth Limited
Registered in Hong Kong
Contact: ask@monomyth.digital

We comply with the Personal Data Protection Act (Taiwan) and the Personal Data (Privacy) Ordinance (Hong Kong).

2. Information We Collect

• Personal Data: Emails, names, company details provided when you contact us.
• Usage Data: IP address, device information, referral source, and on-page behavior gathered through analytics tools.
• Cookies: Essential cookies for site functionality and preference storage. We use localStorage to remember your language preference.

3. Purpose of Collection (Taiwan PDPA Art. 8)

• Purpose: Marketing, customer management, contract performance, and service optimization.
• Categories: Identifying information (C001), business information (C111).
• Period: Data retained only as long as necessary for stated purposes, or as required by applicable law.
• Recipients: Monomyth Limited and authorized service providers (cloud hosting, email services).
• Voluntary Provision: Providing personal data is voluntary. If you choose not to provide data, we may not be able to respond to your enquiry.

4. How We Use Information

• Respond to your request for access or partnership.
• Optimize product decisions and security posture.
• Send essential updates that relate to your engagement (you may opt out at any time).
• Comply with Taiwan and Hong Kong statutory requirements.

5. Disclosure & Cross-Border Transfer

We do not sell personal data. Limited sharing occurs with infrastructure partners (cloud hosting, email services) under strict confidentiality agreements. Our primary service providers are based in Taiwan and Hong Kong. Where data processing occurs outside these jurisdictions, we ensure comparable protection through contractual safeguards.

6. Retention & Security

Personal data is retained only as long as necessary for the purposes outlined in this policy, or as required by law. We use reputable third-party service providers with industry-standard security measures, including encryption in transit and at rest. No internet transmission is entirely risk-free, but we take reasonable steps to protect your information.

7. Your Rights (Taiwan & Hong Kong)

Under Taiwan PDPA and Hong Kong PDPO, you have the right to:

• Request access to and copies of your personal data.
• Request correction or supplementation of inaccurate data.
• Request deletion or cessation of processing (subject to legal retention requirements).
• Withdraw consent at any time for marketing communications.
• Lodge a complaint with relevant authorities (Taiwan: National Development Council; Hong Kong: Privacy Commissioner for Personal Data).

8. Children's Data

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately for deletion.

9. Policy Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Language

This Privacy Policy is provided in English and Traditional Chinese. In the event of any inconsistency or conflict between the English and Chinese versions, the English version shall prevail.

11. Contact Us

To exercise your rights or for privacy inquiries:

Email: ask@monomyth.digital
Response time: Within 30 days of receiving your request.